KINGSTON - Post is at a crossroad. The decisions we make today will echo through time. Post has established itself to be the oldest form of communication; transforming economies, changing lives and connecting people.
As we celebrate World Post Day 2015 let us commit to ensuring that Post survives and strives for the next few hundred years. Let us innovate and integrate our peoples, systems and talents to take advantage of the unifying elements of Post.
Undoubtedly, there has been challenges, moreso wrought by the convergence of Information and Communication Technology. But within these challenges lies opportunities for Post to reinvent itself, to take advantage of the faster and more efficient means of communication.
We in Guyana need to leverage our physical infrastructure, our committed workforce who have stuck with us in the lean times and like the Egyptians in the days of Joseph, will be here in the times of plenty. We need to embrace the evolving markets segments of e-commerce and financial services, deepen our human, physical and social networks, craft strategies that will unleash innovation in our workers and ensure our collective future. The focus on Innovation, Integration and Inclusion is one which resonate with us the world over.
Moreover, we need to ensure that the changing customer demographics, their access to technology, their access to information and their networks are leveraged in a way that brings dynamism to the industry. The integrating power of post will reach out to ensure that all our digital natives, especially those at the Bottom of the Pyramid, are given access to all services. With the UN’s Sustainable Development 17 goals and 169 targets, the need for the inclusion of all our citizens into one seamless marketplace cannot be overemphasized. Post can do this!
The unbanked sector which we previously served through postal accounts, and small and medium enterprises, can all be brought into our customer mix. We need to have the right products and services to meet their needs. We need to ensure that we have the right regulatory environment, we have to ensure we have the right tools. We can and must ensure that our customers are at the center of our thrust for renewed greatness, renewed vigor and renewed pride. Pride that Post has found itself at the forefront of Innovation, Integration and Inclusiveness.
That future starts with you!! The relevance of post rests on the shoulders of a committed pool of individuals, our frontline and office workers, most of whom work tirelessly to ensure that our customers are served, regardless of the circumstances. We must all embrace change; change our thinking, change our actions and secure our future.
I wish you a happy World Post Day!
